Well...Fact is, they don't get paid to give a shit. And with all the misery out there to deal with, any person will soon have an overload.
Say, for example....It wasn't just 2 dogs I found I had to care for because of some degenerate humans, but 20 ? Or 100 ? I couldn't do it....Even as much as I care, I just couldn't do it all myself. I'd be overwhelmed.
Same with anybody, weather it be animal or human....They soon get overwhelmed and overloaded. For them to cope, you are reduced to a case number.....Just a job, to be delt with and moved on. The days are long gone when O'Malley the friendly neighborhood cop knew everyone on the block and had their best interests at heart.