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Bully-Board.com => Resolutions => Topic started by: FearlessBloodseeker on July 29, 2011, 07:55:08 AM

Title: WHY MY ACCOUNT CANNOT LOG IN??
Post by: FearlessBloodseeker on July 29, 2011, 07:55:08 AM

I CANNOT LOG IN THE SivFearless account it say THIS USERNAME DOES NOT EXIST!!

Title: Re: WHY MY ACCOUNT CANNOT LOG IN??
Post by: King Cobra on July 29, 2011, 10:02:02 AM

We had an issue where info was lost from the last month. Your account can be part of that info. In that case, it doesn't exist.

Title: Re: WHY MY ACCOUNT CANNOT LOG IN??
Post by: T-Bone on July 29, 2011, 01:10:28 PM

Yes. We sort of "Went back in time" to June 2nd... So nothing in between then and July 17th doesn't exist... Just use the one you have now...

Title: Re: WHY MY ACCOUNT CANNOT LOG IN??
Post by: King Cobra on July 29, 2011, 01:15:56 PM

I just looked at his old account. The registration date was July 02, 2011, 10:18:59 AM.

That date falls within of the time when the info was lost. You're gonna have to restart a new account.

Title: Re: WHY MY ACCOUNT CANNOT LOG IN??
Post by: Chrissy on July 30, 2011, 10:58:04 AM

Recreate the account. There was an issue a few weeks back and new accounts were lost.

Title: Re: WHY MY ACCOUNT CANNOT LOG IN??
Post by: King Cobra on July 30, 2011, 11:07:56 AM

That's all that can be done. This issue has been handled.

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